Job Description

SUMMARY:

We’re seeking a skilled, hands-on Systems Administrator to maintain, secure, and optimize our IT

infrastructure and ERP system. This role serves as a technology lead – managing servers, networks, and cloud

platforms – while also ensuring the efficient, secure operation of our ERP and related business applications.

You’ll collaborate with company leadership, departments, and vendors to resolve critical issues, deliver

enhancements, and provide critical support to end users.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• IT Infrastructure & Security
  • Manage and maintain all IT systems, including email, communication tools, and cloud-based platforms
  • Resolve complex system and network issues, including critical outages when they occur
  • Respond to and resolve help desk tickets in a timely and professional manner
  • Oversee IP networking, firewalls, SD-WAN, and endpoint protection
  • Ensure compliance with cybersecurity policies, data privacy regulations, and industry standards
  • Proactively monitor system performance, troubleshoot issues, and implement optimizations
  • Maintain disaster recovery and backup strategies; perform recovery testing
  • Create and maintain system documentation, network diagrams, and asset inventories
  • Apply system patches and upgrades in coordination with stakeholders
  • Manage and optimize cloud resources and maintain integration with on-premises systems
  • Automate processes where possible to improve efficiency
• ERP and CRM System Administration
  • Install, configure, and maintain ERP and CRM software
  • Manage user accounts, permissions, and security settings
  • Ensure ERP system compliance with security policies and conduct vulnerability assessments
• User Support & Training
  • Serve as a technical escalation point for the IT support team
  • Develop and deliver training materials for hardware, software, and ERP usage
• Project & Vendor Management
  • Lead or assist in infrastructure projects, technology rollouts, and software updates
  • Maintain vendor relationships and manage hardware/software procurement
  • Communicate system performance updates and project status to stakeholders

EDUCATION and/or EXPERIENCE:

• Bachelor’s Degree in Information Systems, Computer Science, or related field, OR equivalent combination of education, certifications, and experience.
• 3+ years as a Systems, Network or ERP Administrator/Engineer (Infor M3 experience is a plus)
• Proficiency in managing Microsoft 365 environments (Exchange, Entra, SharePoint, Teams), Active Directory, Windows Server, Hyper-V, networking (Cisco, Meraki, Ubiquiti), IP-based phone systems, Windows OS, and Apple iOS
• Experience in automation and scripting (Power Automate preferred, PowerShell and Python a plus)
• Experience with ERP/CRM systems a plus (Infor M3, Microsoft Dynamics)
• Relevant certifications preferred (Microsoft, Cisco, Infor, ITIL, CompTIA Security+, etc.
• Excellent Troubleshooting, communication, and project management skills
• The ability and desire to keep learning new software, hardware, technologies, techniques, and other skills

PHYSICAL DEMANDS:

While performing the duties of this position the employee will be required to utilize the computer screen and

keyboard, and telephone.

WORK ENVIRONMENT:

General office environment

POSITION TYPE AND EXPECTED HOURS OF WORK:

Normal Days of work are Monday through Friday.

Overtime may be required on occasion as needed.

OTHER DUTIES:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or

responsibilities that are required of the personnel for this job. Duties, responsibilities, and activities may

change at any time.

WHY JOIN US:

• Lead impactful projects that improve both IT operations and business processes
• Work with modern infrastructure and ERP technologies
• Competitive pay, benefits, and a collaborative culture
• Training and learning opportunities

EEO/AAP Statement

Rudd Equipment Company, Inc. is an Equal Opportunity/Affirmative Action employer. It is our policy not to

discriminate against any Incumbent or Applicant. All qualified applicants will receive consideration for

employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or

status as a qualified individual with a disability or Vietnam era or other protected veteran. To achieve our goal

of equal opportunity, we maintain an Affirmative Action Program through which we take good faith efforts to

recruit, hire, and advance in the employment of qualified minorities, women, persons with disabilities,

Vietnam-era veterans, and other protected veterans.

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