Job Description
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Position Summary:
A successful Support Clerk is responsible for tasks including but not limited to: entering orders, processing updates, performing file preparation tasks such as Manual Data Checks or locating Prior Policies, resetting workflows, uploading documents, adding and deleting attachments, pulling DataVault notifications, performing delivery functions, importing and exporting from various software, creating invoices and other duties as assigned. Additionally, Support is responsible for processing large volumes of communications from our agents, so, if you can type fast and accurately and can check documents for grammar, spelling and punctuation errors under tight deadlines, we’d like to meet you. For this role, it’s essential to handle sensitive information with confidentiality.
Essential Functions:
Education, Formal Training, and Experience:
Reasoning Ability:
Physical Demands:
While performing the duties of this job, the employee is regularly required to communicate orally. The employee uses hands and fingers to type, handle, and reach. Operating office machinery such as a computer, phone, copier, printer, etc. is necessary in the commission of daily duties. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Westcor offers some great perks:
Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.
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