Scrum Master Job at Resolve Tech Solutions, Irving, TX

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  • Resolve Tech Solutions
  • Irving, TX

Job Description

Job Description

Role: Scrum Master

Location: Irving, TX

5 days onsite.

KEY RESPONSIBILITIES AND DUTIES

• Facilitate Agile ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives) across multiple Scrum teams.

• Guide teams in Agile best practices, fostering continuous improvement, self-organization, and a culture of experimentation.

• Collaborate with Product Owners to ensure well-defined backlogs, clear sprint goals, and alignment with business priorities.

• Identify and remove blockers, escalate issues as needed, and ensure timely delivery of sprint commitments.

• Promote cross-functional collaboration among teams, suppliers, architects, and engineers.

• Help teams estimate and plan work effectively.

• Track and report Agile metrics (velocity, burndown, team health) to drive transparency and continuous improvement.

• Partner with Engineering Managers to align resources and ensure quality deliverables.

• Act as a servant leader, coach, and mentor to Agile teams.

• Champion Agile values and help the organization mature in its Agile journey.

• Leverage AI-powered tools to automate administrative tasks, enhance team productivity, and provide actionable insights.

• Support adoption of AI/ML workflows by facilitating Agile practices tailored to data science, model development, and deployment lifecycles.

• Promote experimentation with AI-driven techniques for backlog refinement, sprint planning, and retrospectives.

“MUST HAVE” SPECIFIC KNOWLEDGE AND SKILLS

• 3-5 years of experience in the software development lifecycle (SDLC), with 4+ years as a Scrum Master supporting multiple teams.

• Strong experience with Agile frameworks (Scrum, Kanban, SAFe) and Agile metrics.

• Proficiency in Jira, Confluence, and other Agile project tracking tools.

• Proven ability to lead Agile transformations and coach teams to higher maturity.

• Excellent facilitation, communication, and problem-solving skills.

• Strong understanding of product lifecycle management and software quality practices.

• Experience using AI-enhanced tools for team collaboration, reporting, and decision-making.

ADDITIONAL SKILLS AND OTHER REQUIREMENTS

• Certified Scrum Master (CSM, PSM, SAFe SM).

• Bachelor’s degree in computer science or related field.

• Familiarity with Git (GitLab), Jira, and Confluence.

• Experience in the retail or e-commerce domain.

• Familiarity with AI/ML concepts and development workflows, including the data science lifecycle, model training, deployment, and monitoring.

• Experience in using AI-powered tools to automate administrative tasks, track metrics, and provide data-driven insights to the team.

• Understanding of ethical AI practices and how they intersect with Agile values and team dynamics.

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