Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...our world class specialized pavement texturing equipment to improve the safety and skid resistance of North America's highways, bridges, and airport runways. We are currently looking for Construction Laborers to join our team traveling to various locations throughout the...
...Soliant Health is seeking experienced Hospital Pharmacists for 13+ week travel assignments in Missouri. These inpatient roles are ideal for licensed pharmacists with recent hospital experience who are ready to jump into dynamic, patient-centered settings. Position...
...Title: Elementary Spanish Immersion Teacher Job Pool DBM Classification: C43/14 Department: Teaching and Learning Salary Range: $47,066 - $103,660 Employee Group: P.A.T - Teacher Prepared Date: March, 2025 Reports to: Elementary Principal...
...POSITION SUMMARY: The incumbent in this position is responsible for safely handling guests and patrons vehicles to ensure proper parking, securing, and handling of keys. Responsibilities ESSENTIAL FUNCTIONS: (These functions are intended as a general...
...that is transforming the way Californians think about sleep! Night Shift Hours: 4:00 PM to 12:30 AM Starting pay : $22.00 What... ...delivered to the proper location. Maintains a safe, clean working environment. Participates in quality improvement efforts....