Job Description

Job Description

Job Description

Brief Overview of Position:

Strategic Operational Solutions (STOPSO) is seeking candidates for the Project Manager role. The supported organization is located onsite at Government site in Washington, DC but the candidate can fill the role working remotely.

STOPSO is ISO 9001, ISO 20000-1, ISO 27001 certified and CMMI-SVC Level 2 appraised IT Services and Solutions company. We look for talented people to join our Team to develop and deliver solutions. Our environment is cutting-edge and highly rewarding, our team members are constantly learning and sharing their knowledge with our customers and each other. Our employees receive recognition for the solutions they provide to our customers and the value they bring to our company. Consider joining us today to make a difference.

Requirements and Primary Responsibilities:

• Prepare presentations, reports, and manage staff schedules to maximize efficiencies based on information about customer systems to be evaluated to include system specifications and appropriate skill sets
• Be responsible for audit or inspection activities and take steps to ensure all gaps are addressed in a timely manner
• Coordinate the gathering of periodic status reports and communications with stakeholders on major incidents, other priority incidents and issues through monthly customer teleconferencing sessions and other ad hoc methods
• Provide weekly communication to Government management on issues, risks, accomplishments, Memorandum of Agreement (MOA) breaches, and contractor performance metrics; Communicate status updates to executive leadership; and identify and implement best practices and continuous improvements
• The PM shall respond to a request for discussion or resolution of all performance, service, delivery, and technical inquiries or problems within two (2) hours of notification
• Manage the contract, coordinate requirements, and communicate with the government to ensure that support is appropriate to meet the government's requirements, priorities, and objectives
• Manage, assign, schedule, and support the contractor employees, subcontractors, and resources supporting this contract
• Be responsible for the overall delivery of IT services and support CISA and its customers. Ensures alignment between all service functions/teams and adherence to SLOs
• Coordinate with other contractors to ensure awareness and appropriate training/SOPs are provided in advance of operations configuration changes or break/fix tasks
• Performs other duties as assigned

What You Must Bring to the Table:

• Have at least five (5) years of professional experience
• A bachelor's degree from an accredited college computer science, Information Technology, or a relevant field. Ten (10) years of experience can be in lieu of degree
• Certifications: ITIL 4 is required

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