Job Description

Job Description

Job Description

Salary: $34- $36 an hour

Rocky Hill Pediatrics is currently seeking Phone Nurse (RN/LPN) with pediatric experience to support the following departments:

• Pediatrics

Phone Nurse (RN) Job Duties:

• Works with providers, nurses and patients to resolve questions concerning medications, health education, and medical advice within skill level and scope of practice.
• Works with providers, nurses, medical assistants and patients to assess the urgency of patient problems. Assists the patient by acquiring the appropriate appointment, as needed.
• Records and maintains complete and accurate records of patient and physician communications regarding medical care according to standard medical record documentation requirements according to Rocky Hill Pediatrics' Nursing Protocols.
• Retrieves phone messages in a timely manner and responds to patient needs according to medical priority. Documents all incoming calls in the Electronic Medical Record (EMR).
• Responds appropriately within skill level and documented departmental policies and when appropriate. Seeks provider advice when responding to patients medical care.
• Follows through in a timely manner on patient requests.
• Submits electronically/faxes new prescriptions and refill prescriptions according to provider orders. Records all prescription/refill information in the medical record according to standard requirements as stated in Rocky Hill Pediatrics' protocols.
• Serves as a resource to office staff regarding medical information, patient assessment, and nursing management of illness.
• Utilizes relevant data, such as medical records and patient complaints, observations and listening skills, to identify and resolve problems in nursing care.

Skills and Abilities:

• Must have a broad knowledge base of general nursing practice as well as knowledge of acute pediatric practice based on needs of specialty area
• Must be able to recognize and identify patients symptoms and use appropriate professional judgment within scope of practice
• Strong computer skills w/ability to record information accurately and timely
• Good time management and history-taking skills
• Good communication skills w/ability to relate well with patients, providers and staff
• Able to demonstrate self-direction in establishing priorities

Requirements

• Graduate of accredited nursing program.

Experience

• 1-2 years Registered Nurse (RN/LPN) nursing experience in a pediatric medical office, clinic, or hospital. *Years of previous Registered Nurse (RN) experience may vary based on position responsibility and specialty practice needs.'

Patient Type:

• Pediatric

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