Patient Experience Specialist Job at South Central Regional Medical Center, Laurel, MS

NnAwdERJK2gweW0vS0NjcmtTM0J2dWpQ
  • South Central Regional Medical Center
  • Laurel, MS

Job Description

Job Description

Job Description

Patient Experience Specialist

Position: Patient Experience Specialist

Department: Primary Care Services

Reports to: Department Manager

Created: April 16, 2025

Job Summary

We are seeking a friendly, detail-oriented Entry-Level Medical Desk Clerk to join our healthcare team. This position is responsible for providing administrative support, managing patient flow, and ensuring a smooth and welcoming front desk experience. Ideal candidates are organized, punctual, and have a passion for helping others in a healthcare setting.

Essential Duties and Responsibilities

-Greet and check in patients in a professional and courteous manner

-Answer multi-line phones and direct calls appropriately

-Schedule and confirm appointments using electronic medical records (EMR)

-Verify insurance information and collect co-pays or balances

-Enter and update patient information accurately into the system

-Maintain a clean and welcoming front desk and waiting area

-Assist with filing, faxing, scanning, and other clerical tasks as needed

-Ensure patient confidentiality and comply with HIPAA regulations

-Check out patients and make follow-up appointments

Qualifications

-Must be able to type 30 wpm

-Ability to read, write and understand verbal and written instructions.

-Basic computer skills Minimum Requirements

-Must be able to type 30 wpm

-Ability to read, write and understand verbal and written instructions.

-Basic computer skills Working Conditions

-Primarily seated in a front desk/reception area

-May involve occasional lifting of files or office supplies (up to 15 lbs)

-Frequent interaction with patients, staff, and providers

Job Tags

Work at office,

Similar Jobs

LiveTrends Design Group, LLC

Freight Broker Job at LiveTrends Design Group, LLC

 ...Orlando, FL, specializing in creating trendy decor solutions for millions of homes and businesses. Their unique approach to blending nature with modern design has Freight, Broker, Microsoft, Brokerage, Business Partner, Delivery, Transportation LiveTrends Design Group, LLC

Comphealth

Locum | Physician Emergency Medicine Job at Comphealth

Interested in this assignment? Or maybe you still haven't found what you're looking for? Contact one of our specialty-specific recruiters to get access to our vast network of open jobs - including some jobs that never get posted. CompHealth will handle all the details like...

ABS Kids

Behavior Technician - Midday Hours Job at ABS Kids

Immediate positions available to work with children with autism spectrum disorder and their families! At ABS Kids we find our purpose in the wow moments our clients experience each day, learning new skills and reaching new goals. Join us as a Behavior Technician and ...

Onin Staffing

Semi-Trailer Service Technician Job at Onin Staffing

 ...DOT certified in FHWA Inspections & Air Brakes - Experience in welding, electrical, fabrication, sheet metal, and mechanical...  ...employee edge with teammates they can hire directly after the contract term. Our nimble company structure, our status as an employer of... 

Studio41 Home Design Showroom

Kitchen & Bath Cabinet Designer Job at Studio41 Home Design Showroom

Join to apply for the Kitchen & Bath Cabinet Designer role at Studio41 Home Design ShowroomContinue with Google Continue with Google2 days ago Be among the first 25 applicantsJoin to apply for the Kitchen & Bath Cabinet Designer role at Studio41 Home Design Showroom...