Job Description

Overview

Testing forms for accessibility, identifying issues, and providing remediation recommendations. Strong understanding of web accessibility principles and experience in identifying and documenting accessibility issues.

Position Details

Forms Tester roles with separate start/end dates and part-time schedules:

• Forms Tester #1: start on or around 11/01/25; end on 04/30/2026; part-time role at 4 hours per day for 6 months.
• Forms Tester #2: start on or around 12/01/2025; end on 04/30/2026; part-time role at 4 hours per day for 5 months.

*Candidate MUST be local to Metro Atlanta*

MUST be a US Citizen or GC-Permanent Resident

Tax Clearance Letter is required at the time of submission (review compliance tab for instructions on how the candidate must obtain this letter).

Primary Responsibilities

• Review and test web forms across various browsers and devices for compliance with WCAG 2.1/2.2 (Levels A and AA).
• Use assistive technologies (e.g., screen readers like NVDA, JAWS, or VoiceOver and Adobe Acrobat) to test form accessibility.
• Identify issues related to keyboard navigation, focus order, label associations, ARIA usage, poor color contrast, and error handling in forms.
• Document and report accessibility defects clearly, referencing specific WCAG success criteria, including severity and potential solutions.
• Provide clear and actionable recommendations for remediating accessibility issues.
• Stay updated on accessibility laws, standards, and evolving best practices throughout the project.
• Document issues: Create detailed bug reports that explain accessibility defects, their impact on users, and their reference to WCAG success criteria.
• Evaluate code: Basic understanding of JavaScript, HTML, CSS, and ARIA attributes as they relate to accessible forms.
• Validate fixes: Retest defects after remediation to verify accessibility issues are resolved.
• Test to ensure business logic works as expected to verify nothing changed during remediation.
• Work with the Department of Revenue Taxpayer Services Division (TSD) team to address accessibility concerns and ensure accessibility is integrated into the form design process.

Essential Qualifications

• Minimum of two years of experience testing and/or providing guidance on forms and documents to ensure compliance with ADA, 508 Regulations, and WCAG guidelines.
• Familiarity with WCAG 2.1/2.2 guidelines, including relevant success criteria for form elements (e.g., 1.3.1, 3.3.13.3.4, 4.1.2).
• Proficiency with accessibility testing tools (e.g., Axe, WAVE, Lighthouse, ANDI, Color Contrast Analyzer).
• Hands-on experience with screen readers and keyboard-only navigation.
• Strong communication skills and ability to document technical findings clearly.
• Excellent attention to detail.

Preferred Qualifications

• Web Accessibility Specialist (WAS) certification from the International Association of Accessibility Professionals (IAAP) WAS.
• IAAP Certified Professional in Accessibility Core Competencies (CPACC) certification is a plus.
• Knowledge of legal accessibility requirements (e.g., ADA, 508 regulations, EN 301 549).
• Experience working in government compliance.

Compliance and Additional Information

This role is essential in ensuring equal access to digital and physical forms, improving usability for individuals with disabilities. If you are passionate about accessibility and compliance, we encourage you to apply.

DOR will conduct a background check on all candidates considered for the position. Individuals must be compliant with Georgia tax obligations. Individuals with overdue or unpaid taxes or any felony convictions (no matter how long ago) will not be offered the position or hired. All employees will be fingerprinted.

Note

*Candidate MUST be local to Metro Atlanta*

MUST be a US Citizen or GC-Permanent Resident

Tax Clearance Letter, due at the time of submission (review compliance tab for instructions on how the candidate must obtain this letter).

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