(Bilingual Spanish) Call Center Customer Solutions Sales Representative Job at Spectrum, Harlingen, TX

N1pFakI0K2gxeTY1SUNJdG1pckJzZWpMNlE9PQ==
  • Spectrum
  • Harlingen, TX

Job Description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

 

Do you thrive on turning challenges into opportunities? As a Client Solutions Representatives, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. 

What our Client Solutions Representatives Enjoy Most About the Role

  • Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy.
  • Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers.
  • Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints.
  • Mastering order processing within the billing system for retained accounts, new sales, and account lookups.
  • Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.

 

Working Conditions

  • Normal office environment

Required Qualifications

 

Education

  • High school diploma or equivalent

Experience

  • 6 months of customer service or phone sales experience to enhance customer satisfaction and retention

Technical Skills

  • Knowledge of cable communications products: TV, internet, and telephone

Skills & Abilities

  • Bilingual: Spanish Required
  • Strong English communication skills
  • Flexibility for variable hours, including weekends and holidays
  • Adaptability and problem-solving in dynamic environments

 

Preferred Qualifications

  • 1+ years of call center experience
CRT110 2025-62513 2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Job Tags

Local area, Visa sponsorship,

Similar Jobs

Mosaic

Associate Direct Support Manager (Assistant Manager) Job at Mosaic

 ...individuals served while ensuring that the living environments and program activities are in compliance with regulatory requirements. Assist with managing the operations of residential or day Services programs, including coordinating activities, supporting individuals... 

Necnic Group

CRNA - Anesthesiology job available in Canandaigua, New York Job at Necnic Group

 ...Relocation Assistance : Available. Qualifications: Certification : Certified Registered Nurse Anesthetist (CRNA). Experience : Entry-level candidates welcome; no management experience required. Community Overview: Located just 1 hour from Syracuse... 

Appcast

Assistant General Manager Job at Appcast

 ...advancement & leadership development opportunities ~ Tuition discounts ~ Perks & rewards for team members ~ Team member assistance program ~ And much, much more! As an Assistant General Manager, youll lead an amazing team and a beloved... 

Visual Sound Productions, Inc.

Audio Visual Technician (Entry Level) Job at Visual Sound Productions, Inc.

 ...Job Description Entry Level - Lighting, Audio-Visual Technician $20.00 an hour Join the VSP Crew: Versatile AV Tech with Passion for Production Part Time / Full Time Position Openings About VSP: Visual Sound Productions, Inc. is a multi-operational production... 

Mammoth Mountain

Bellperson/Valet, The Westin Monache, Winter 25-26 Job at Mammoth Mountain

 ...Hourly pay rate: $17 plus tips About this position: The Valet/Bell Attendant role is integral in delivering exceptional guest...  ...arrival at the property. Assist guests with luggage and valet parking, ensuring smooth check-in/out processes and maintaining property...