Job Description

Location: Florida Panhandle (In-Office)

Status: Full-Time

Salary: Commensurate with Experience

Industry: HVAC | Plumbing | Electrical

Reputation: 5-Star Rated | Family-Owned | 60+ Years in Business

Peaden has proudly served the Florida Panhandle for over 60 years, earning a reputation built on integrity, craftsmanship, and 5-star customer service. As a family-owned company, Peaden has become a trusted name across HVAC, plumbing, and electrical services. We are now entering an exciting era of innovation and expansion, and we're seeking a results-driven Assistant General Manager / HVAC Manager to help lead our growth.

As the Assistant GM / HVAC Manager, you will support the General Manager in driving strategic growth, operational excellence, and profitability throughout the Florida Panhandle region. This critical leadership role combines hands-on management of our HVAC division with broader support of operations. You will be instrumental in optimizing day-to-day operations, building high-performing teams, ensuring customer satisfaction, and executing growth strategies.

The ideal candidate will be a visionary leader who embraces innovation, is passionate about team development, and demonstrates a proven ability to deliver results in the residential HVAC and service industries.

• Operational Leadership:
• Manage daily operations of the HVAC department while supporting plumbing and electrical service divisions.
• Ensure that Nexstar processes and best practices are followed across departments.
• Drive operational efficiencies, team productivity, and field performance.
• Maintain a strong field presence, interfacing regularly with technicians, project managers, and the executive leadership team.
• Strategic Growth:
• Collaborate with Ownership and the General Manager to implement long- and short-term growth strategies.
• Identify new business opportunities and foster innovation to stay ahead in the market.
• Monitor KPIs and ensure budgets, safety, quality, and profitability targets are met.
• Team Building & Development:
• Recruit, mentor, and retain high-performing teams across all service departments.
• Foster a success-oriented, accountable environment.
• Lead with integrity, building consensus and gaining buy-in from team members.
• Customer Satisfaction:
• Enhance the customer experience by ensuring quality workmanship and outstanding service delivery.
• Resolve escalated customer issues promptly and professionally.
• Reporting & Compliance:
• Provide Ownership with timely, accurate, and complete reports on company operations.
• Champion the development and continuous improvement of operational protocols and tools.
• Ensure adherence to all safety standards, codes, and regulations.

• Minimum of 7 years of verifiable, full-time management experience in residential HVAC operations.
• Working knowledge of residential HVAC methods, techniques, systems, and codes.
• Experience with Nexstar systems and processes (preferred).
• Strong leadership skills and prior success in building and leading high-performing teams.
• Ability to manage multiple departments and foster collaboration across service lines.
• Willingness to tackle new challenges, with a proactive and solution-oriented mindset.
• Valid Driver’s License and ability to pass pre-employment background check.
• Familiarity with plumbing and electrical services (preferred but not required).

• 401(k) Plan with Company Matching
• Health, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Professional Development Assistance
• Company Vehicle

• Full-Time
• Weekends as Needed

• HVAC: 5+ Years
• Leadership: 5+ Years

Join Peaden today and be part of a legacy of excellence while leading the future of service innovation across the Florida Panhandle!

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